FAQs

Please read our FAQs page to find out more.

Do I need a prescription to place an order?

No prescription is required to place an order. We recommend professional consultation before using any product where applicable.

Are the pens ready to use?

Our systems are designed for convenience and consistency. Product-specific handling and storage guidance is provided with each order.

Are these products intended to diagnose, treat, cure, or prevent disease?


No. Products are not intended to diagnose, treat, cure, or prevent any disease.

When will my order be shipped?

Orders are typically dispatched within 2–4 business days, subject to product availability and verification. Once shipped, delivery time depends on your destination and carrier.

How should I store products after delivery?

Store products according to the label and included guidance. Some products may require refrigeration after opening. Improper storage can impact product integrity.

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